quality management
Quality and the environment are our top priority
Our local quality management officers and quality assurance staff monitor our permanently defined processes every day and work continuously to improve our services using measures and innovations. The customer focus, customer satisfaction and protection of the environment are top priorities here.
In addition to our ISO 9001 (Quality Management) and 14001 (Environmental Management) certificates, we also have AEO F status and are preparing certifications in accordance with ISO 50001 (Energy Management) and ISO 45001 (Work Safety Management).
Quality-maintaining and continuously improving measures
Transport
Our drivers
- Regular driver training by qualified driver trainers
- Assistance through support and training when loading
- Internal training for environmentally friendly and sustainable actions
DRIVER FOCUS
Digital quality management
- Driver information is provided promptly and digitally
- Driver feedback system in hazardous situations and to prevent damage
CUSTOMER FOCUS
Customer satisfaction
- Loading service activities, loading audits and loading consultations
- Test loading operations and determination of loading factors for new models
- Smart repair services in consultation with the customer on-site
- Provision and maintenance of QA software: digitalisation of checklists, automatic sending of logs and provision of dashboards/reports
- Quality review appointments with our customers for joint process improvement
ASSOCIATIONS
Memberships
- Participation in expert committees:
- VDI (Association of German Engineers)
- ECG (Association of European Vehicle Logistics)
“We don’t want to be the biggest, but we need to be the best!” (quote from Horst Mosolf)
Our daily actions, our motivation and our dedication to the job follow this quote from our founder, Horst Mosolf. From this we derive our quality policy, which is the overriding principle for customer satisfaction. To achieve this and satisfy the full scope of customer expectations, we are engaged in a continual improvement process.
To achieve our vision, qualified and motivated personnel is of particular importance. Only in this manner can we ensure sustainable economic activity and maintain a long-term, close partnership with customers and suppliers.
Tim Hohlmayer,
Head of Central Quality Management
Contact
MOSOLF Logistics & Services GmbH
Dettinger Straße 157 – 159
73230 Kirchheim/Teck
Germany
Tim Hohlmayer
Head of Central Quality Management
THE MOSOLF GROUP – STRONG TOGETHER
Our strength lies in our versatility – the MOSOLF Group is made up of highly specialised individual companies, business units and joint ventures that come together to form an unbeatable combination. This flexible structure offers many advantages that make a difference.
